Our Guarantee

At Swanson Meats, customer satisfaction is of the upmost importance to us. We are dedicated to offering our customers with the highest level of service and fulfilling all expectations. If for some reason we fail to live up to any aspect of our guarantee, please don’t hesitant to contact us, so we can make things right.

We guarantee the accuracy of your order.

We take pride in processing and fulfilling each order we receive. We guarantee that your order will be labeled correctly, match the quantities your ordered, and free of defect. Items and quantities delivered will match what is shown on the invoice.

We guarantee the quality of your order.

We stand behind our products 100% here at Swanson Meats. And we understand how important it is to our customers that they receive the quality they expect from Swanson Meats with every order.

We guarantee the condition of your order.

Your order, fresh or frozen, will arrive in wholesome condition. All products in your order will be properly packaged and sealed without defect. Products will remain fresh for several days if refrigerated properly.

If you experience a problem with your order, please notify us as soon as possible.

You can count on Swanson Meats to live up to all aspects of our guarantee provided you notify us of any issues as soon as possible. It is our goal to ensure complete customer satisfaction, but in order for us to handle your claim as quickly and accurately as possible we need to hear from you as soon as possible.